Support Center
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If you ordered a license and did not received the order confirmation
please check your Junk, Bulk or Spam folders. Mark the message
as Not SPAM to avoid problems receiving our correspondence in
the future.
To get your license information again please go
to this page.
If you lost your license information like Serial Number or download
link please go
to this page. |
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| In order to streamline support requests and better
serve you, we utilize a support ticket system. Every support
request is assigned a unique ticket number which you can use
to track the progress and responses online. For your reference
we provide complete archives and history of all your support
requests. A valid email address
is required. |
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 If
you have questions about ordering, payment, or delivery procedures
please contact us at: sales07@rasterweq.com
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For
a quick getting started tutorial or for help on how to use our
software you can also read the online documentation for Smart2DCutting
or Smart1DCutting |
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Open A New Ticket
Please provide as much detail as possible so we can best assist
you. Attach a screenshot or photo of the error message, if any.
To update a previously submitted ticket, you can use the form
to the right.
For
software related issues you can
also contact us at:
support@rasterweq.com
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